Terms and Conditions

Entry

The organisers of DownsFest reserve the right to refuse entry or to withdraw any rights of entry to the festival to any person at any time.

Tickets can be purchased via Eventbrite which will add a small service charge to your ticket price. A limited number of tickets can be purchased at Adastra Deli and QD Stationery in Keymer Road, Hassocks.  For these tickets you will be required to provide your email for our use only on our DownsFest Attendees List.  This list will be destroyed after the event.

Entry to the festival will only be permitted upon production of a valid entrance ticket, either a physical ticket or e-ticket. Your ticket will be checked off our Attendee List upon entry.  NO admission after 8pm.

All children up to the age of 18 (17 and under on 7th Sept 2019) attending the festival MUST be accompanied by a ticket holding adult aged 21 or over upon entrance when obtaining their wristband.

Proof of age ID may be requested on entry and must be presented on request. No refunds for tickets holders unable to provide ID or unable to prove that they are of the required age for admission.

ID is defined as a passport, an European Union photocard, driving licence or a photographic identity card bearing the national Proof of Age Standards Scheme (PASS) hologram. No other forms of ID will be accepted.

Wristbands MUST be placed on ticket holders by a member of the entrance staff and must be worn at all times.

Readmission to the festival will not be allowed without a wristband at any time and removed wristbands will not be replaced. No admission after 8pm.

Food or beverage products purchased outside of the festival are not permitted on site.

Attendance at the festival conveys implicit consent to the use of any images and sound recordings taken by the festival organisers (or anybody officially sanctioned by the festival organisers) in any way that the festival organisers deem fit. Such images and sound recordings may be used for promotional or commercial activities including social media.

Drinking Policy

The festival operates a Challenge 25 policy – ID may be requested and must be presented on request. Valid ID is a passport, an European Union photocard driving licence or a photographic identity card bearing the national Proof of Age Standards Scheme (PASS) hologram.  No other forms of ID will be accepted.

Beer will only be served in a reusable glass which must be bought with a deposit of £1 on the purchase of your first drink.  This glass can be re-used for the duration of the festival.  The deposit of £1 will be redeemed when the recyclable glass is returned to the bar. 

All beverages purchased at the festival must be consumed on the festival site and glasses will be required to be empty upon exit.

Security & Zero Tolerance Policy

The festival is manned by a team of security professionals for your safety and enjoyment.

The festival operates a Zero Tolerance Policy to the sale of alcohol to under 18s, the consumption of alcohol by under 18s, the use of drugs and recreational drugs to include (but not intended to be exhaustive) cannabis, stimulants and Nitrous Oxide canisters.

The festival operates an instant eviction policy for anyone believed to be using, selling or supplying any controlled substance. The festival will, at its discretion inform and alert the police of any such activity.

Ticket Policy

Tickets cannot be exchanged, refunded or returned.

Lost tickets will not be replaced.

Bags and other items may be subject to inspection by security staff. Persons who refuse bag searches will be denied entry to the festival or evicted from the festival if any search is refused.

Ticket holders’ consent to inclusion in photographic, visual and audio promotion of the festival.

Programme Alterations

Management reserve the right to add, withdraw or substitute artists at their discretion and to vary the programme if necessary.

The festival reserves the right in the event of force majeure, to alter or cancel the performances and/or the festival.